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Frequently Asked Questions
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Receipt Scanning
How does receipt scanning work?
What formats are supported?
Why did the scan miss some items or get a price wrong?
Does Trolley Trekka store my receipt images?
What if my receipt is too long to fit in one photo?
Can I add a receipt manually without scanning?
Plans & Billing
What is included in the free plan?
Do I get a free trial of a paid plan?
What are the paid plan limits?
How do I upgrade or cancel?
What payment methods are accepted?
Households
What is a household?
How do I invite someone to my household?
Can I be in more than one household?
What data can household members see?
Nutrition & Plate Score
What is the Plate Score?
How are items classified into food groups?
What are AI dietary recommendations?
Using the App
Can I add Trolley Trekka to my phone's home screen?
How do I add it to my home screen on iPhone or iPad?
How do I add it to my home screen on Android?
Does the home screen version work offline?
Account & Privacy
How do I reset my password?
Can I download all my data?
How do I delete my account?
Does Trolley Trekka sell my data?
Can I sign in with Google?
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